Frequently Asked Questions

Everything you need to know about our fresh selections and delivery.

How do you ensure the freshness of your food products during transit?

We use temperature-controlled packaging and eco-friendly insulation to ensure all perishable items remain at the optimal temperature from our warehouse to your doorstep.

Where are your products sourced from?

We partner with local farmers and certified organic producers to bring you the highest quality ingredients, prioritizing sustainable and ethical farming practices.

What is your policy on returns for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if any item arrives damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.

Do you offer international shipping?

Currently, we only ship within the continental United States to ensure that our products arrive fresh and within their safety windows.

Can I modify or cancel my subscription order?

Yes, you can manage your subscription through your account dashboard. Modifications or cancellations must be made at least 48 hours before your next scheduled delivery date.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.